FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

1. How do I receive presets?

After purchase, you will be redirected to an order confirmation page where you will find a link to your download.

You will also receive an email with a link also redirecting to the download page.

2. What comes in a preset pack or bundle?

  • High-quality and unique Lightroom presets for photography.
  • Post purchase service if you need help importing or using your presets.
  • Lifetime access to all pack updates (If available).

3. How do I get in contact with you?

Please contact us at the following email address: help@blcross.com .

Alternatively, feel free to drop us a message on Instagram.

Payment Information

What Payment Methods Are Accepted?

We accept all kinds of payments you can use 2 payment getways, Razorpay in India or PayPal all over the world

Is Buying On-Line Safe?

We use Paypal and Razorpay as a payment gateway, those are the most trusted payment getaways all over the world .

we did not store your card or any payment details on our website (you can store your payment details on Razorpay or paypal)

Returns/Refund policy

What is the Return/Refund Policy?

Ensuring our customers are satisfied is important to us. However, due to the nature of our presets bundle being a digital product, after placing a successful order, all purchases are considered non-refundable.